FAQ | PRG Brampton

Frequently Asked Question

PhysioRehab Group is a GTA based Physiotherapy Clinic. We provide a wide array of physiotherapy services, at our Brampton location.Our Aim is to offer a comprehensive assessment of the root cause of your pain. A personalized treatment, based on evidence based treatment approach is created specifically for the patient.

What is physiotherapy?

Physiotherapy is the primary healthcare profession that helps to restore mobility, wellness and independent function. Our Physiotherapists are well trained to diagnose movement dysfunctions, kinetic chain problems and postural deviations associated with pain and reduced mobility. They can help you by using different physiotherapy treatment techniques to alleviate pain, improve functional strength, endurance and posture.

Will physiotherapy help my condition?

It is common to be uncertain about the results of any new treatment. At PhysioRehab Group, Brampton you get a free 10 minutes phone consultation, which will help you understand our services and their advantages clearly.
If Physiotherapist recommends assessment, you can go ahead and book an initial session and consult with the Therapist in person. They will then assess your condition and create a personalized treatment plan to restore mobility.

How do I schedule an appointment?

We will make every effort to book you an appointment at PhysioRehab Group, Brampton within 24 hours. You can contact us via phone, email or walk in to book an appointment.

How painful is the treatment?

Physiotherapy involves a combination of techniques to restore optimum function of muscles. Some of these techniques engage muscles which have weakened over a period of time, due to minimal use. Some temporary soreness might be experienced in these muscles, and it will go away in a couple of days. If the pain persists or is non-bearable feel free to communicate it to your therapist at any point.

How should I dress for my appointment?

We recommend wearing breathable and comfortable clothes for your session. Try not to wear something that inhibits the body movement. A supportive pair of shoes for gentle exercises is an essential for your own safety

Does insurance cover it?

Most of the extended health benefits covers Physiotherapy and Orthotics services in Ontario. We recommend you to communicate with your insurance company about the entitlement before booking a session. We are able to help you with submitting it to some insurance companies (Depending on the plan).

What if I don’t have an insurance?

PhysioRehab Group, Brampton is a private physiotherapy clinic, which means we are not able to bill OHIP for physiotherapy services. In any case, the province of Ontario only provides OHIP-funded physiotherapy to seniors (over 65), youths (under 18), or individuals who have had a procedure in hospital that required an overnight stay. Prices for Physiotherapy services are same for everyone and consistent.

Do I need a referral from my doctor?

No, you don’t require a referral from your doctor to receive any of the services. However, it might be a requirement for your insurance, so make sure to contact your insurance company for the requirements.

How long does a session take place?

An initial assessment is booked for 45-60 minutes. Individual treatment times are booked for 30 minutes. It is reasonable to allot an hour for an assessment from start to finish and 35-45 minutes for a treatment as some treatments, such as acupuncture, may require additional time.

What can I expect from my first session?

The first visit to the session will include some health screen paperwork and a through analysis of your condition. The therapist will discuss your medical history, symptoms and concerns. Later, a course of treatment plan will be discussed for you to follow in the up-coming sessions.

Are all the therapists trained and licensed?

All our therapists have received years of training at the university and have adequate practical experience to treat your condition. They are all licensed and Registered by the College of Physiotherapists of Ontario.

What is your cancellation and no show policy?

You can cancel your pre-booked session via phone or email. There is a $25 charge for not giving a 24 hour notice for cancellation of the upcoming session. We appreciate if you would give us a 24 hour notice when cancelling, so we are able to accommodate someone in need of a session.